310 West 2nd Street
P.O. Box 5418
Thibodaux, LA 70302
985-446-7218
 
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Finance Department
Utility Billing & Collections Office

310 West Second St.
P.O. Box 5418
Thibodaux, Louisiana 70302
(985) 446-7204
 

Allison Boudreaux,
Rachel Mack - Utility Collection Supervisor
and Julie Legendre

Peggy Aucoin
 
- Utility Billing Supervisor
Georgia Thibodaux -
Utility Billing Asst
 
  Thibodaux Utility Billing and Collections Office
   
       Forms and Information

Online payments can be made 24 hours a day, 7 days a week. (Payments made after 4:00 p.m. will be processed and posted on the next business day.) Through a secured log-in process, city utility customers can access utility account by using a combination of e-mail address, utility account number, and last payment amount.

In addition to payments, customers can:

1. View financial information including current amount due, last payment, and past due amount

2. Address information

3. Historical transaction information

4. Consumption history

5. Deposit information

There will be a transaction fee of $1.25 and a convenience fee of $2.25 for all online transactions. The $1.25 transaction fee will appear as a separate charge on bank statement. The total of utility bill and $2.25 convenience fee will appear on bank statement as a charge from “INCODE – Tyler Technologies. The transaction will generate an
e-mail confirmation to the customer.

To avoid interruption of services and $10.00 Reconnect Fee per meter, please pay the gross amount by 4PM on the due date indicated on the final notice.
 

Any Billing issues call :
(985) 446-7230 or (985) 446-7222

 
     
 
 
     
  
 
   
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