310 West 2nd Street
P.O. Box 5418
Thibodaux, LA 70302
Contact Us
  Tax & License
Finance Department
Utility Billing & Collections Office

310 West Second St.
P.O. Box 5418
Thibodaux, Louisiana 70302
(985) 446-7204

Rachel Mack - Utility Collection Supervisor
Julie Legendre - Utility Collections Clerk
 Georgia Thibodaux  - Utility Collections Clerk

Peggy Aucoin
- Utility Billing Supervisor
Robin Moody -
Utility Billing Asst
  Thibodaux Utility Billing and Collections Office
       Forms and Information

Online payments can be made 24 hours a day, 7 days a week. (Payments made after 4:00 p.m. will be processed and posted on the next business day.) Through a secured log-in process, city utility customers can access utility account by using a combination of e-mail address, utility account number, and last payment amount.

In addition to payments, customers can:

1. View financial information including current amount due, last payment, and past due amount

2. Address information

3. Historical transaction information

4. Consumption history

5. Deposit information

There will be a transaction fee of $1.25 and a convenience fee of $2.25 for all online transactions. The $1.25 transaction fee will appear as a separate charge on bank statement. The total of utility bill and $2.25 convenience fee will appear on bank statement as a charge from “INCODE – Tyler Technologies. The transaction will generate an
e-mail confirmation to the customer.

To avoid interruption of services and $10.00 Reconnect Fee per meter, please pay the gross amount by 4PM on the due date indicated on the final notice.

To Open or Close a Utility Account or
to make a Payment call:
(985) 446-7204

Any Billing issues call :
(985) 446-7230 or (985) 446-7222

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